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You will need to submit one official document that demonstrates the link between the money’s owner and the address we have on our records. You need evidence of change of name if the name on any of the documents presented is different to the name of the claimant(s)....

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This may be a voucher that can be used for food, fuel, or other practical needs, or we may refer you to other services for casework, financial counselling, or other practical or emotional support. If debt is building up, you’re having trouble paying your rent, buying...